M Lhuillier, known for its pivotal role in money lending and remittance services, has evolved into a comprehensive service provider, bridging Filipino families in more ways than one.
In 2015, the company expanded its offerings by venturing into logistics retailing with the launch of ML Moves. This innovative service acts as a drop-off and pick-up center, catering to both walk-in and e-commerce transactions, providing Filipinos with a seamless logistics solution.
Walk-In Transactions Made Easy
ML Moves is designed to simplify the shipping process for both domestic and international destinations. Customers can conveniently drop off their parcels and documents at any M Lhuillier branch offering ML Moves. The company then partners with trusted local couriers and DHL Express for international shipments, ensuring that packages reach their destinations efficiently. This service extends M Lhuillier’s commitment to connecting families, ensuring that important packages, gifts, and documents are delivered safely.
E-Commerce Solutions: A Growing Necessity
In today’s digital age, e-commerce has become a significant part of daily life, and M Lhuillier’s ML Moves plays a crucial role in supporting this trend. The service offers a streamlined return process for customers of Lazada and Shopee. Once a return or refund is approved, the item can be dropped off at any M Lhuillier branch, which then sends it back to the seller at no extra cost. This hassle-free return service encourages more people to shop online, knowing that they have a reliable logistics partner.
Additionally, ML Moves allows customers to pick up their online purchases at a nearby M Lhuillier branch, offering flexibility in collecting packages. For those in Metro Manila, this service is even more convenient, as customers can choose a specific branch as their pick-up point and pay for their orders upon collection. This setup not only enhances convenience but also supports a more organized and stress-free shopping experience.
For online sellers, ML Moves offers drop-off points at selected M Lhuillier branches, where Lazada and Shopee couriers can collect batched parcels for delivery. This service significantly streamlines the shipping process for sellers, allowing them to focus on growing their businesses while M Lhuillier handles the logistics.
Shop Safe: Secure Online Transactions
To further bridge the gap in online transactions, M Lhuillier introduced Shop Safe, an escrow service available through the ML Wallet app. Shop Safe connects buyers and sellers on various online platforms such as Facebook Marketplace, Instagram, and Carousell, providing a secure way to handle payments, deliveries, and returns. This service allows buyers to expand their search for items beyond their immediate area, knowing that their transactions are protected by M Lhuillier.
The process is simple and secure: buyers initiate a transaction via the Shop Safe feature on the ML Wallet app, and the seller then drops off the item at an M Lhuillier branch for inspection, sealing, and shipment. The buyer can pick up the item at their chosen branch, inspect it on the spot, and complete the transaction. This service ensures that both parties are protected, and fosters trust in online transactions.
M Lhuillier’s expansion into logistics through ML Moves and Shop Safe underscores the company’s dedication to serving Filipino families in every way possible. By offering reliable and innovative logistics solutions, M Lhuillier continues to be the “Tulay ng PaMLyang Pilipino,” connecting people, products, and services across distances and making life easier for millions of Filipinos.
For more info, visit M Lhuillier website.
