Planning a trip is exciting, but booking with the wrong travel agency can quickly turn into a stressful experience.

To avoid any travel mishaps, it’s crucial to do your homework and ensure you’re dealing with a legitimate and trustworthy agency.

1. Check for Accreditation:

First and foremost, check for accreditation. The Department of Tourism (DOT) in the Philippines requires all travel agencies to be accredited.

You can easily verify this by visiting the DOT website and searching for the agency’s name. Look for their accreditation details, including the license number and its validity.

While not mandatory, agencies accredited by the International Air Transport Association (IATA) often signify a higher level of professionalism and global recognition.   

2. Dig Deeper Online

Deep dive into their online presence. A professional agency should have a well-maintained website with clear contact information, detailed terms and conditions, and comprehensive descriptions of their services. Be wary of agencies with outdated or poorly designed websites.

Explore their social media pages – Facebook, Instagram, etc. – to see real customer reviews, photos, and how they engage with their audience.

3. Ask the Right Questions

Don’t hesitate to ask the right questions. Inquire about their DOT accreditation number and any other relevant licenses. Request a detailed itinerary outlining your trip, including flights, accommodations, transportation, and activities.

Ask about their preferred payment methods – reputable agencies will offer secure options like credit card payments or bank transfers.

Avoid paying in cash or through untraceable methods. Always carefully review all contracts and agreements before making any payments, paying close attention to cancellation policies, insurance options, and potential extra costs.

4. Trust Your Gut

If something feels off, it probably is. Don’t hesitate to walk away if you feel uncomfortable or suspicious about an agency.

Compare prices and services from multiple agencies to get a better idea of what’s a fair deal. Remember, choosing the cheapest option might not always be the best option, as it could compromise on quality or safety.

By taking these steps, you can significantly increase your chances of booking with a reputable travel agency and enjoy a smooth and worry-free travel experience. Happy travels!

Disclaimer: This information is provided for general guidance only and should not be considered financial or legal advice. Always conduct thorough research and exercise caution when making travel arrangements.